Multi Factor Authentication

We've just released a feature giving organisations and individual users the option of increasing data security by requiring an extra layer of authentication when logging on to Bimsync.

Multi Factor Authentication (MFA) requires entering a code received via your mobile device as well as your username and password, when logging on to Bimsync. When an organisation requires MFA it's applied at a organisation level. All projects belonging to that organisation will then require MFA to access their projects. This will force all users to enable MFA to access projects belonging to that organisation.

Enabling MFA

Log onto Bimsync and go to the Account page:

2020-09-18 09_03_05-All Projects.png

  1. Click on the Authentication tab:

  2. Scroll down to the section for MFA:

  3. Click on Enable MFA

2020-09-16 15_09_28-Bimsync - Authentication.png

Follow the instructions. You will need to install an authentication app (Google Authenticator, Microsoft Authenticator) on your mobile device to scan the QR code that opens on the account page. Once enabled you will need to have your mobile device at hand every time you log onto Bimsync.

After successfully enabling MFA you will see this message.

2020-09-16 15_13_08-.png You can disable MFA by clicking the disable button shown above, then entering your password to confirm. After disabling you no longer be able to access projects requiring MFA.

Who can enforce MFA on projects?

MFA applied at organisation level is a service that we offer to enterprise customers. Once enforced, all users on all projects belong to the organisation will be required to use MFA to log on to those projects. To enable MFA on your organisation's projects, contact Bimsync support.

New account page


We've made a few changes on Bimsync user account pages. Your account pages and organizations are now available directly from the dashboard you land on when you log on to Bimsync. Under the account pages you can still manage and udpate your

  • Profile
  • Preferences
  • Notification
  • Applications

We've added an Authentication tab for enabling Multifactor Authentication (MFA) to offer added security. Your project may enforce MFA meaning that all users on that project need to sign on using MFA. You can also choose to enable MFA for your user. See the update post on MFA for details on how to enable and disable MFA.

Under the Organisations tab you can access the projects and members under your organisations. To access organisations click on Organisation in the left column. Most users are members of only one organisation.

2020-09-11 Bimsync - My organizations.png Choose the organisation you want to view. Once in the Organisation page you can access th organisation's projects and profile.

  • Under the Projects tab you can see the projects you are a member of.
  • The Profile shows the members of the organisation.

2020-09-11 16_17_45-Account.png

2020-09-11 16_19_44-Account.png

Updated Viewer 3D API

The Viewer 3D API stable channel has been upgraded to support WebGL 2.0.

Changes in this release (moving from r69 to r116):


  • Reduce heap size for objects with multiple representations
  • Updated to three.js r116


  • Support WebGL 2.0
  • Support multisample anti-aliasing
  • Improved lighting of models
  • Improved rendering performance
  • Updated to three.js r115

Updated translations

Translations are updated!

  • Dutch - thanks to Richard
  • Norwegian Bokmål

Thanks for all collaborations

Updated translations

The translations are updated once again.

  • Spanish - thanks to Jose
  • Dutch - thanks to Richard
  • Norwegian Bokmål


2D location of issues

Issues can now be given a location in the 2D view. Coloured dots mark the location of issues in the 2D viewer giving an immediate visual understanding of where issues are as well as their status and type. Using issue locations your project can leverage massively improved control over the placement of issues. This feature complements the functionality of the Bimsync mobile app, empowering projects with seamless creation, monitoring and management of issues created in the field, back at the desk. These features are available in Arena:

  • Apply a 2D location to an issue and view it on the 2D viewer.
  • Move or delete an issue's 2D location.
  • Open an issue from its marker on the 2D view.
  • View the issues, status, type, due date using different colour filters.

New buttons and icons for issue location:

2D markers in Arena.png

  1. Issue location markers in 2D view.
  2. Icon showing that an issue has a location marker.
  3. Show/hide issues in 2D view.
  4. Marker colour mode (Default, Status, Issue type, Due date).
  5. Marker size selector.
  6. Marker help.

Adding and viewing markers in Bimsync.

To work with issues and locations, open the issue list and viewer side by side:

2D markers in Arena 3.png

  1. Issue list
  2. Viewer

Choose the model for you 2D background:

2D markers in Arena 2.png

Expand the 2D view

2D markers in Arena 4.png

  1. Expand 2D view
  2. Select the storey on which to add or view issues

Viewing issues

Open an issue starting from the marker in 2D view:

You can open an issue clicking on a marker. The issue opens on in the left window (issue list).

Find an issue's location in 2D starting from the issue list:

To find an issue's location, open the issue in the issue list, click on the "Has marker" text in the issue details and choose "View marker on 2D":

2D markers in Arena 5.png

The marker for the selected issue is shown as dark blue:

2D markers in Arena 6.png

  • Markers can be moved (click and drag to a new position) and deleted.

Adding a marker to an issue

Create a new issue or open an issue without a marker and click on "Add marker". For in-application help click on the help button on the bottom right of the 2D viewer.

2D markers in Arena 7.png Right-click in the 2D viewer and choose "Add marker".

2D markers in Arena 8.png A new marker appears in the 2D view. Click on "Assign current marker" in the issue.

2D markers in Arena 9.png

The marker and issue are now joined, the location field in the issue shows the text "Has marker".

2D markers in Arena 10.png

You can also create the marker first, then create an issue and assign the marker to the new issue. Issues can be moved to a new location (click and drag) and deleted (click "Has marker" to open the marker menu).

This feature is now in Beta and available to all users, let us know your feedback!

Queries - a new way load part of your project

We've just released a new feature to help viewing exactly the part your project you are working on. With a query you can select a volume and only load the geometry inside it.

In the initial beta release there are three types of query:

  1. Intersecting space
  2. Intersecting storey
  3. Rectangle selection

Creating a query

To create a query, start in the 2D viewer:

Geometric query 1.png

Intersecting space

Geometric query 3.png

  1. Right click on a space
  2. Select Intersecting space

This will load all geometry intersecting the axis aligned bounding box of the space.

Geometric query 4.png

Intersecting storey

Geometric query 11.png

  1. Right click in the viewer
  2. Select Intersecting storey

This will load all geometry inside the top and bottom planes of the storey.

Geometric query 5.png

Rectangle selection

Geometric query 6.png

  1. Click the query rectangle button.
  2. Click, drag and release to draw a rectangle.
  3. Specify the models you want to load in the query popover.

Query popover Geometric query 7.png

  1. Select current Storey or Full height.
  2. Select Any, External or Internal.
  3. Toggle all models on or off.
  4. Select which models to include in the query.
  5. Create query.

Editing a query

In the initial beta release, queries are not stored.

You can edit a query using the query tab of the model selector found in the top left corner on the 3D viewer.

Geometric query 8.png

  1. Model selector
  2. Query tab
  3. Click edit to open the query popover

Major update of mobile app

Our new mobile app has been powered up with new 2D and 3D functions. We believe this version really puts the Bimsync app on the map. The app is available for download from Appstore and Google Play with these updates:

2D view:

  • New 2D issue marker with colour modes showing status, type and due date. Issue markers are larger (three size options) and easier to select.
  • Improved zoom and pan and new rotate function.
  • Title and number of issue shows when selected.
  • New 3D menu for accessing the 3D model with choice of whole model, whole storey, vertical section through all storeys of the model or just a single room.

3D view and navigation:

  • Massive performance improvements when uploading models.
  • Joystick with adjustable speed for improved navigation.
  • Multiselect allowing selection of many objects (for example to hide several objects in one action).

2D Menu options


  1. Choose issue marker size.
  2. Choose issue marker colour mode.
  3. Re-set map to start position.
  4. Toggle display/hide menu.
  5. Tool tip showing menu after choice (shows for 1 second).
  6. Default issue colour mode (blue=selected issue, red=others, green=closed)
  7. Issue status (colours as set in Bimsync Arena)
  8. Issue type (colours as set in Bimsync Arena)
  9. Due date (grey=future date, pink=overdue)

2D view with selected issue:


  1. Selected issue shown in blue.
  2. Issue number and title.
  3. Open issue details for reading and editing.
  4. Delete marker.

Open 3D Viewer


  1. Open 3D loading options
  2. Selected IFCspace (for opening 3D view via option 5 & 6 below)
  3. Load whole model.
  4. Load current storey.
  5. Load IFCspace shape in full height.
  6. Load only the selected IFC space.

3D menu options


  1. Multiselect objects.
  2. View toggle Perspective/Orthographic.
  3. Standard views.
  4. Hide/Isolate/Look at/Make Translucent.
  5. Joystick toggle on/off and speed.
  6. Back to 2D view.
  7. Joystick for navigating in 3D.

3D Standard views


  1. Standard view menu (same views as in Bimsync Arena).
  2. Home (zooms out and shows whole model)
  3. Back
  4. Left
  5. Front
  6. Right
  7. Top

Joystick menus

The joystick is a simple, intuitive way to move around through the 3D model. Move the dark blue circle in the joystick with you thumb. Left handed users can toggle to left handed mode in settings.

  • Up on screen=forward in model
  • Down=backward i model
  • Left=turn to left in model
  • Right=turn to right in model


  1. Joystick options
  2. Joystick display/hide
  3. 4. & 5. Joystick speeds

Manage visibilty of objects


  1. Selected object visibility menu
  2. Look at selected objects
  3. Show all
  4. Hide selected objects
  5. Isolate selected objects
  6. Make selected objects translucent

Updated translations

The translations are updated once again.

  • German - thanks to Nicolas
  • Portuguese - thanks to Leonardo
  • Norwegian Bokmål
  • Norwegian Nynorsk


New Viewpoint features

We have updated issue viewpoints with some new functions for recreating viewpoints on issues. This is particularly useful to assist in the situation where models are missing in viewpoints due to different interpretation of the BCF standard by different BIM softwares. The viewpoint thumbnail has new buttons:

2020-06-10 16_35_36-#64 - Viewpoint demo - Bimsync Demo - Medical Clinic.png

Here are the functions of the buttons:

  1. Opens the thumbnail as an image file in a preview window. You can download the image from here.
  2. Opens the viewpoint as it was recorded. The camera position, with the same models and objects selected as at the time of creating the viewpoint.
  3. Opens the viewpoint's camera position without changing the models and objects currently showing in the 3D view.
  4. Shows the number of models attached to the viewpoint.
  5. Shows the number of objects attached to the viewpoint.
  6. Opens a model selector allowing you to change which models are attached to the viewpoint and save this setting:

2020-06-10 16_56_16-#64 - Viewpoint demo - Bimsync Demo - Medical Clinic.png